1. Agreement
These Terms of Service ("Terms") form a binding agreement between you ("you", "Customer") and BrandBoard ("BrandBoard", "we", "us"), the operator of AI CiteRank (the "Service"). By creating an account, running a scan, or paying for a subscription, you agree to these Terms. If you do not agree, do not use the Service.
2. Eligibility & accounts
- You must be at least 18 years old.
- You must provide accurate account information and keep it current.
- You are responsible for activity under your account and for keeping credentials secure.
- One account per person or organization. Sharing accounts to circumvent limits is prohibited.
3. The Service
AI CiteRank scans publicly accessible web pages and produces heuristic scores estimating how likely AI search systems are to cite a given page, along with suggested fixes. Scores are estimates derived from on-page signals; they are not guarantees of citation by any third-party AI system, search engine, or model.
4. Subscriptions, billing & refunds
- Paid plans renew automatically each billing period (monthly or annual) at the then-current price for your plan, charged to your payment method on file.
- You may cancel at any time from your billing page. Cancellation takes effect at the end of the current paid period; you retain access until then.
- Fees are non-refundable except where required by law. We do not pro-rate partial periods.
- Early-access price lock: If you subscribed during an early-access window at a promotional price, that price is locked for 12 months from your initial subscription date, provided your subscription remains continuously active. After 12 months, standard pricing applies on renewal.
- Taxes are your responsibility unless we are legally required to collect them, in which case they will be added at checkout.
5. Scan credits
Each plan includes a monthly scan quota. Quotas reset on each billing cycle and do not roll over. Unused scans expire at the end of the cycle. Quota abuse (automated scripting, multi-accounting, or sharing access to evade limits) may result in suspension.
6. Acceptable use
Your use of the Service must comply with our Acceptable Use Policy. Violations may result in suspension or termination without refund.
7. Intellectual property
- Our IP: The Service, including software, scoring logic, design, and documentation, is owned by BrandBoard and protected by intellectual property laws.
- Your content: You retain ownership of URLs you submit and any inputs you provide. You grant BrandBoard a worldwide, non-exclusive, royalty-free license to fetch, process, store and analyze that content solely to operate, secure and improve the Service.
- Scan outputs: Scores, recommendations and reports generated for your account are yours to use for any lawful purpose.
8. Third-party services
The Service relies on third-party AI model providers, a payment processor, and cloud hosting and database infrastructure. Your use of the Service is also subject to the relevant third-party terms where applicable. We are not responsible for outages, errors, or changes in third-party services.
9. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that scores will be accurate, that fixes will result in citation by any AI system, or that the Service will be uninterrupted or error-free.
10. Limitation of liability
To the maximum extent permitted by law, BrandBoard's aggregate liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data.
11. Indemnification
You agree to indemnify and hold BrandBoard harmless from any claim, loss or expense (including reasonable legal fees) arising out of your use of the Service, your content, or your violation of these Terms or applicable law.
12. Termination
You may stop using the Service at any time by canceling your subscription and deleting your account. We may suspend or terminate your access immediately if you breach these Terms, abuse the Service, or create risk for us or other users. Sections that by their nature should survive termination (IP, disclaimers, liability, governing law) will survive.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-product notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
14. Governing law
These Terms are governed by the laws of the State of Mississippi, USA, without regard to conflict-of-law principles. The exclusive venue for disputes is the state and federal courts located in Mississippi, and you consent to personal jurisdiction there.
15. Contact
Questions about these Terms? Email legal@brandboard.me.